Warranties on Fireplace Mantels, Shelves, Cornices, Wainscoting and more.

 

Design the Space is committed to being the best provider of architectural elements for creating the perfect home. Therefore, we provide a guarantee to you that if there is any problem with quality or workmanship, we will make any necessary corrections including a full refund if necessary within 30 days of your receipt of the product.

 

Standard Item Returns:

Design the Space will refund 100% of your purchase amount should you be dissatisfied with any standard items purchased. Call Design the Space at 866-983-3267 for a return authorization number and return the item in sellable condition in the original packaging, freight prepaid, within 30 days of original delivery to Design the Space, 4155 Parkway Drive, Florence AL 35630. Call us for an RMA number and instructions, since all returns must have prior authorization.

 

Special Order Item Returns:

Our customer service representatives will provide you with a detailed drawing of your custom made item including dimensions for your approval to ensure you that you order exactly what you need. We warranty our products will be free from any defects in material or craftsmanship and will gladly repair or replace the mantel, mantel shelf, wainscoting, cornice or other item if needed. However, due to the expense of crafting specially sized products for our customers we cannot change the original ordered size of the item free of charge.